Ofcom tell us that UK Mobile consumers spend over £600 million on 0800, 0845 and 0870 numbers every year. Yes, you read that right.
We’ve all experienced that sinking feeling you get when you first look at your phone bill, only to find it’s much higher than you imagined, and the culprit is very often those pesky out of bundle calls you forgot you’d even made. You know, when you had to call the bank when you lost your debit card. Or when you had to call your energy provider to talk about your bill. We could go on…
47% of mobile users have experienced bill shock at one time or another and almost a third of these (31%) say it was down to out of bundle expensive calls.
Well we thought it was about time customers actually got the bill they were expecting, which is why, on all of our new Pay Monthly plans, 0800, 0808 and 0500 calls will now be free, when you sign up for 24 months. Not only that, but 084* and 087* numbers will be a mere 5 pence per minute.