Wednesday night was all about the uSwitch Mobile Awards for us at Three…and boy they didn’t disappoint.
With only 17 awards up for grabs we managed to come home with SIX beautiful, shiny gongs to add to our growing collection.
It’s the most wonderful time of the year…. Isn’t it? I mean there are Christmas songs, Christmas jumpers, presents, amazing food, snow (if we’re lucky), presents, Christmas films, presents. Did we mention presents?!
We’ve all been there;
You; ‘I’ve just been Christmas shopping.’
Your friend; ‘Great, how did it go?’
You; ‘Weeell, I ended up getting this for me. And this for me. And this for me. And a pair of socks for my dad. Merry Christmas me!’
Cue intense feelings of guilt that are only slightly dissipated when you gaze lovingly upon your new possessions.
You want with all your heart to treat your loved ones, but it’s so hard not to get distracted by the shiny things you want. We don’t blame you.
Wouldn’t it be great if treating yourself could be guilt-free? If buying for yourself meant you were also bringing joy to your loved ones? That’s just what we’re letting you do this Christmas.
You can say Merry Christmas me…and you, with loads of amazing offers from Three.
The MOBO Awards are set to make a triumphant return to London on October 22nd 2014 at none other than the SSE Arena, Wembley. And what’s more, we’re lucky enough to be one of this year’s sponsors along with the mighty HTC. Excited much?
If you’re desperate to get your hands on a VIP ticket to see the likes of Nicole Scherzinger, Jessie J and Professor Green performing at the glittering event, keep reading.
There’s nothing worse than breaking up with someone who just doesn’t want to let go. You want to move on, but instead you’re bombarded with a hundred reasons not to leave. Sound familiar?
Like any other relationship, the one you have with your mobile provider can be harmonious; but when you decide to set your sights somewhere else, the break-up can be tricky. We feel that switching mobile operators needn’t be so complicated, so we’re doing something about it.
UK mobile customers have to go to their existing provider to ask permission to move to a new operator. This can be very frustrating for the customer as they often have to face an annoying and lengthy call with their old provider. On top of this, they risk getting double-billed or facing a loss of service during the switch.
There is a far easier and fairer approach to switching. We, TalkTalk, The Federation of Communication Services and consumer champion Sarah Willingham are calling on Ofcom to introduce a single-call switching process where a customer only needs to ring their chosen provider. The chosen provider can then manage the switch with the existing operator, even transferring your number across to them.
That’s it – no lengthy phone calls with your old provider and you can still keep your number.
We want an easy, quick, single-call switching system that lets you move your number to a new network without hassle and without a fight so we’ve written to the industry regulator, Ofcom, to ask them to fix switching urgently.
Not too long ago it felt as though you couldn’t pick up a paper without another story of a hard-done-by customer, all stern-faced, holding up a ridiculous telephone bill. The culprit was very often international roaming or the 30 times you had to call your internet service provider on their 0800 number to get a problem sorted.
You might be forgiven for thinking that ‘bill shock’ is now a thing of the past. For the most part, those crazy £3000 bills are. But we’ve recently learnt that over half (54%) of EE, Vodafone and O2 customers have experienced bill shock in the last year- to the tune of £213 each! Not newspaper worthy, but still enough to cause considerable dismay among customers. These bills are often the result of high or unexpected roaming fees or charges for 0800 numbers.
To highlight the eye-watering charges of other networks, we’ve today launched a range of Kleenex-style tissues made using the recycled bills from our competitors. He he
24 months is a long time to go between new phones isn’t it? I’m sure we all remember the halcyon days of 12 month contracts that pretty much guaranteed you a new phone once a year. If shiny new technology is your thing, sometimes even 6 months can seem like too long a time to have the same phone…
So if the latest, must-have phone is coming out, being only a few months in to your contract can seem frustrating to say the least. Even if you’re near the end of your contract, wouldn’t it be nice to already have any upfront cost on a new phone sorted?
That’s where our Trade-in service comes in.
Today is Nokia Lumia day at Three
Nokia have this morning announced the Nokia Lumia 735 which will be on its way to Three very soon. We were lucky enough to get our hands on one before the announcement so are able to give you a sneak peek of this very cool phone, check it out.