London coverage affected by fire.

Hi Everyone

Shortly before 12pm today we were notified of a fire at the BT exchange in Paddington, West London.

The fire has now been put out, but the Fire Service have had to isolate the BT building in order to tackle the blaze. That has meant shutting down the power to the Read More.

Changes to PAYG on 3

As some of you have noticed and mentioned on this blog, we’ve made some changes to our Pay As You Go pricing that will be effective as of April.

This year at 3 we want to make sure that we give our PAYG customers a solid all round deal that’s the best value for using the internet on your phone, as well as bringing our tariffs more in-line with the market.

Here’s a quick summary of the changes:

From now:
• Completely free Twitter for all of our customers, without you even needing to top-up

From April 2nd:
• Market leading international rates for 12 countries – prices to be confirmed shortly
• Completely free for all our customers, again without needing to top-up

From April 22nd:
• Voicemail – 15p per minute
• Calls to other mobiles and landlines for 3Pay – 25p per minute
• Picture messages – 30p
• International calling bands – increase of 5p per band
• Whilst in the EU making a call within Band1 – 38p
• Answering a call in band 1 – 99p, and in Band 2 – £1.25
• 084/087 numbers – 20p per min/call or both depending on the number

Read More.


Nokia E72 coming to 3.

Hi everyone – Sylvia from the Devices team here. I’ve got some news that I wanted to share with you.

I expect most of you will have read through Nigel’s updates on our plans for smartphones this year. If you haven’t take a look here and here.

We’ve come in for a lot Read More.


Nokia X6 on 3 – video.

Hi everyone - Sylvia here. Antonio in our Finance team took the new Nokia X6 on a roadtest for us while he was on holiday. Take a look at his video below to see how he used Nokia's Music Store and how he got on with the location based features. Let us know Read More.

Samsung Galaxy Portal – video.

The Samsung Galaxy Portal is the first handset in our range to use the new Android Eclair operating system. I made this short video to show you some of the improvements Eclair brings to the table, and to have a closer look at the Samsung Galaxy Portal too. The Samsung Galaxy Read More.

My3 problems – update.

A brief update from me on the My3 disruption.

As I mentioned in my last post, we worked through the weekend to fix what we believed was at the root of the problem. While this served to stabilise My3 for a time, further issues have emerged today that we are still looking Read More.

My3 last weekend.

Across the weekend we experienced intermittent issues with My3. This meant that some Mobile Broadband and MiFi customers wouldn’t have been able to access the My3 service via their dongles – I’m sorry if you’re one of the customers that was affected by this. We worked hard over the weekend Read More.

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