I’ve got some exciting news to share with you all. It’s been a long time coming but the iPhone 4 in white is finally on its way to Three. It’ll be available from us from tomorrow.
Our pricing for iPhone 4 hasn’t changed so you can check it out here. As of tomorrow, you can buy online or head into any of our 3Stores.
If you’re already with Three, you’re eligible to upgrade and iPhone 4 in white is the phone you’ve got your eye on, pop in to your local 3Store.
iPhone 4 in white has really been worth the wait. When you get your hands on one, don’t forget to let us know what you think 
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@Lucy – Just sent you an email to get more info from you so we can check this for you.
So annoyed!! Took time off work because you said my phone would arrive on tuesday. Still waiting.
order reference number is 118564790833
@Rupert – It’s best to give 0844 481 2353 a call to check the status of your delivery.
Are you still experiencing delivery issues with the white iPhone 4 8GB. I was due to receive a phone from you on the 29th Nov – it didn’t arrive. CS can’t give me any date for delivery. Why the delay ?
@ Sophie – The iPhone 4 in white has been a popular choice, sorry that yours didn’t arrive on the Thursday when you expected it to. Did you get another email from us letting you know when to expect it?
ordered the white iphone on wednesday and it said it would be delivered on thursday then got an email saying today and it still hasn’t. is there any way of telling when it will because i can’t take anymore time off work to wait for it. if there was a problem with delivery an email should have atleast been sent explaining this and now customer services are closed for the weekend.
@Katie – Hopefully you have already received your new phone before I check if it’s arriving today. If it does not arrive today, please let me know. Thanks.
Could you check on my order please (removed by mod), I received an email yesterday to say my phone is on it’s way, is this the case or was the email sent in error?
ordered mine on the 28th April. Hasn’t come on 3 delivery dates i have been told. either going to arrive on the 25th, 26th May or the 7th June :/
Tried local stores and there out of stock as well. I’m really annoyed with customer services and how they are handling the situation!
@ Kelly Baker – Glad that you’ve got your iPhone 4 in white, sorry that we didn’t get stock in time for it to be delivered to you.
Hi I gave up waiting and cancelled my online order and went to a 3 store nearby who had the White in stock after countless promises about delivery.
@Tamanna – Sorry to hear that. I don’t have an update on iPhone 4 white deliveries at the moment. However, for this type of query it’s probably best to speak with the store who are exchanging your phone, they will be able to keep you updated.
I have had the white iPhone 16 gb for two weeks now on contract with 3. However the speaker has blown and all three stores are out of stock for the white ones and so are apple stores. I went to three different branches today and all white ones are out if stock! Why is this?? Can you tell ms when the next delivery date is? I can’t use my phone and I am not happy.
@ Craig I agree with you fully I have been told the 7th June but if you go on the net as a new customer and order one today the delivery date is the 7th June, why should customers that have been waiting as long as us also have to waait surely new customers should have to wait even longer. I ordered on the 8th May my delivery has been pushed back 3 times, three have taken the money for the handset already and customer service have been no help what so ever.
I am on the verge of cancelling!!!!
@Rob – I don’t have any news just yet. As soon as I do, someone will let you know.
@Katie – Afraid we do not have access to account details so I can’t look into your particular order. There have been a couple of delay’s of the iPhone white though. It’s best to call customer services to get an update.
@Craig – Really sorry for the delay in your phone delivery. I have no further updates for you just yet. As soon as I do, we will let you know.
@Nelly – No news at the moment I’m afraid, you will receive a confirmation email as soon as one has been allocated to you. Really sorry for the delay.
Do you think its ethical of Three to be acceping orders on 01/05/2011 over the internet for delivery of the iphone 4 White on 13/05/2011, then not to fulfil these orders and send new stock to retail “Three” stores to gain additional Sales?
Any news on the i phones yet?
I was told the 26th May for delivery now I have just been told the 7th June what’s going off?
Hey! my ref num is (removed by mod). When will be mines delivered?
@Neil K – Yes sure, take a look at this help page on three.co.uk.
Where can i find data settings for my new iphone?
I synced it and registered it, but have no internet.
Hi.
My iphone white turned up yesterday, i plugged it in to itunes to register it and set it up. This morning, it was activated, so i can text and call. but i can’t access the internet, it comes up with ‘could not activate cellular data network’
Can you direct me to a help page for data settings, or send the file to me please.
Neil K
@Nelly – If your local Three store has the phones in stock you can take out a new contract and cancel the one you’ve already set up, but you shouldn’t have long to wait now. We’ll update you all today when we have more info.
@Kelly Baker – Yes this is the White iPhone that’s going to arrive on May 27. If you want to swap your order for a black one, you’ll need to give customer services a call, so they can arrange for you.
Cant i go pick it up from one off my local three shops?
Ok Is this for the White iPhone?
@ Kelly Baker – Your phone will be with you on the 27th May.
Ok I have just checked online and it says you have black in stock for delivery on Friday could you send this out to me instead of the White one that is outstanding
Thanks
Kelly
@ Kelly – I completely understand your frustration, however we can’t give a specific date on your order at the moment until we get our delivery from Apple.
I’m sorry just noticed that there is a nelly on here.
But I’m still waiting for you to chase up my incomplete order which I ordered nearly 3 weeks ago if you are unable to fulfil this then I will have no option but to return the other phone and cancel both contracts.
Again I am sorry but I am very frustrated.
Kelly
@ Kelly – The @Nelly was meant for Nelly. The @Kelly was meant for you
We’re awaiting a delivery from Apple, when the delivery is here we’ll be able to fully process your order. Sorry that I can’t get the iPhone 4 in white to you any sooner.
Hi I take it the @ nelly was for me? My name is actually Kelly!! Also I have already received emails from you for both phones telling me that both phones have already been processed as in credit checks etc have already been done so really don’t understand where you are coming from?
KELLY
@ Jmeasey – Sorry you’ve not had a great experience with our CS team. You can upgrade your phone 3 months before your contract is due to finish. We don’t deal with individual accounts here so I can’t confirm the date that your contract will finish but 333 or a member of staff in a 3Store will be able to tell you.
@ Katie – That’s the date that your iPhone 4 in white will arrive.
@ Andy Wilde – your order should have arrived yesterday?
@ Nelly – Your order is still awaiting a credit check. This hasn’t been completed yet as we do not have stock to fulfil the order. When we get a delivery in from Apple we’ll process your order. Sorry we can’t tell you more at this time.
Mods – i know my earlier comment was slightly off topic (although still related to actually wanting a white iphone 4) – but is there anyway you could respond and help me at all?
I’ve tried phoning 333 to confirm what day i can get an iphone and they have been no help at all as they don’t seem to understand the question and have also tried emailing three, which seems like a totally pointless exercise – 3 days and no response? Not exactly great customer service is it.
If three cant even answer a simple question like “What date can i upgrade to a new phone with you”, then i dread to think how they cope with anything more complex!
Many thanks for looking into it. Do you think it will come sooner or is it that date?
Hi it’s [Removed by mod]
Thanks
@ Katie – It’s a definite
@ Kelly Baker – Could you let me know your order reference number pls.
Hi I have just received 1 iPhone problem is I ordered 2 can you please chase this up for me as I’m getting more than a little bit annoyed!!!!
Thanks kelly
Hi,
Thanks do you think that’s a definate or a maybe?
I logged a complaint with a lady called Carol last week and she was supposed to call me yesterday with an update this still hasn’t happened.
Thank you again for your speedy response
Woooo
My pretty white iphone 4 has just been delivered! Get In!
my ref um is [Removed by Mod]
@ Katie – Your iPhone 4 in white should be delivered on the 26th