Breaking up can be hard to do. We’ve all been there and saying the right thing can often seem an insurmountable obstacle, with emotions and adrenaline running high, it’s all too easy to keep it bottled up and remain in a loveless relationship. But it doesn’t always have to be so hard…
When Vodafone announced that it was to allow some customers to break their contracts free of charge on the back of price hikes – as long as they wrote to Vodafone by June 28th – we were incredibly concerned: what if those customers missed the deadline?
With so much to say and so little time, we’re doing the legwork for Vodafone customers across the UK by employing comedian and part-time politician Rufus Hound to pen the ultimate break-up letter.
Vodafone customers can download Rufus’ template for the perfect break-up letter and send it to their soon to be ex – making for a quick and painless separation. Upon receipt of the letter Vodafone will call to confirm cancellation. Breaking up has never been so easy!
Sorry Vodafone but #HelloThree.
The end. Such a hard thing to start, no? Far more difficult than the beginning. Beginnings are so full of… Promise! Discovery! Excitement! But endings? Endings force us to accept that none of those things were enough. We were kidding ourselves. That the 2L bottle of ice-cold cola we brought to life’s picnic is now a half- finished flagon of flat, warm, syrup; topless and unwanted. The waste enkindling guilt. A thing for wasps.
It’s no surprise to me that we run to our record collections in these times. Sheltering from an unknown future in a familiar past. In 1979 two things were born. One was me. The other? Barbara Streisand & Donna Summer’s seminal “No More Tears”:
“I had no choice from the start, I’ve gotta listen to my heart, tearing us apart. Enough is enough is enough.”
Wise words. Wise, disco-y words. Maybe you thought that by increasing my phone bill I’d be too broke and broken to look for someone else. Someone better.
Or maybe you just weren’t thinking of me at all. God – that’s just so you.
Any chance we had to get things back on track disappeared a long time ago. I’ve been putting up with this for too long. I’m at a point now where I look back at all the things you’ve done and don’t feel angry – just sad that I lacked the self-respect to say “No more” sooner.
Well, no more.
Tear up that contract. Delete my email address. It’s over. It’s. Just. Over
Lots of love
Why Choose Three?
Once you’ve made the decision to leave Vodafone, you’ll be looking for a new relationship. Sometimes the best thing for you, is right in front of you…. We’ve committed to never raising our prices mid contract. We won’t charge you for 0800 calls, and we’ll let you use your phone abroad at no extra cost in 16 destinations around the world #justsayin. The grass is sometimes greener 😉
Q. I am a Vodafone customer can I leave them and join Three?
A. If you are currently outside contract then call us today on 0800 358 4414 or visit your local Three Store. Otherwise, if you have received a text from Vodafone notifying that their price rises will affect you by more than 10% then send them that breakup letter today! Remember you need to have sent it to Vodafone by 28th June.
Q. What happens after I send the letter?
A. Once Vodafone receives the letter, they’ll give the customer a call to explain the options: They can either upgrade to a contract more suited to them, choose for line rental only or cancel all together. There’s no termination fee and you can keep their phone at no charge too.
Q.If you want to keep your existing phone number when you move to Three.
A. When speaking to Vodafone make sure you ask for your PAC number. On joining Three follow the steps here to keep your existing number.
If you have more questions please leave them here or tweet @ThreeUK.