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Trade-in your old phone.

Last year we introduced trade-in, which allowed customers to trade-in their old phones for cash when they sent them in to us. But we’d always planned to get to a stage where customers would be able to use that money instantly in store towards their heart’s desire; that shiny new phone.

Today we’re pleased to be able to announce that you’ll now be able to do just that and get the value of your old phone there and then in the form of a giftcard that you can spend instantly in store. Just bring your old phone in and we’ll value it on the spot. If you’re happy with the price offered and you’re upgrading to a minimum 12 month contract or taking out a new minimum 12 month contact, you’re good to go. The gift card can be used for upfront fees, tablets, Pay As You Go phones, top-up credit and accessories.

To find out more about our fab new trade-in service, take a peek here.


Calling all students

We want to support students who are making mobile better.

As part of our campaign to #makeitright, we want to support students who are trying to make mobile better.

We will be selecting five students that we feel #makeitright and will be rewarding them each with £1,000

worth of devices.

What are we looking for?

Any project that looks at how we can improve mobile phones. From the devices themselves (e.g. battery power, phone glare to phone pimping) to the way we use them (e.g. new apps, better alarm clocks, selfie stick 2.0).

Are you a student who has a project related to making mobile better?

Fill out an application form here

Please note: all entrants must be over 18 and be studying or a recent graduate and be based in the UK.

We will get back to you if your application is successful.

Read More.


HTC One M9 Available now.

HTC fans, rejoice! The HTC One M9 is here and available to buy today on Three. The M9 offers some nice brand-spanking-new features including Sense 7, which recognises where you are and displays the apps you use most in that location – no more Candy Crush at work!

With its 5” Full HD screen and two front-facing speakers, now with Dolby Audio surround sound, your phone has never looked or sounded so good. An impressive 20MP back camera means you’ll be capturing #holidayspam that will have your friends drooling with envy. Selfies more your thing? The M9 has you covered with its 4 UltraPixel selfie camera at the front.

Read More.


We’re sorry.

Recently, you may have noticed a dramatic rise in sunsets appearing in your social media feed.

We’re sorry.

Responsibility for this holiday spam rests entirely on our shoulders.

We thought allowing our customers to use their phones in 16 destinations worldwide, like they would at home, was a good thing.

No extra cost for calling and texting back home. No extra cost for data.

But we failed to consider the consequences.

We’re sorry.

Sorry for all the sunsets, the fancy cocktails, for plane wing after plane wing after plane wing.

Sorry for the mini monuments, the beach feet, the street food, the #nofilters, the hot dog legs.

We deeply regret the frustration this has caused.

We urge all Three customers, when abroad, please brag responsibly.

Thank you.

Visit the Holiday Spam Crisis Centre


Get Ready for 4G.

Good things happen in December don’t they? There’s Christmas to look forward to and everything that comes with that. If you’re lucky you might see some snow. And most of us can look forward to a few days off at the end of the year. This year though, if you’re a Three customer, December could be even more exciting.

Read More.