Following the recent earthquake in Nepal we will be making all calls and texts to Nepalese landline or mobile numbers free for Three customers until May 8th.
This will be by way of a credit on customer bills. Some may see a charge initially, but depending upon billing cycle, they will also see a credit further down on the same bill, or in their following months bill.
In addition we’ll be crediting the accounts of those people who have made calls and texts to Nepal since April 25th.
For any of our customers currently in Nepal, we’ll also be crediting accounts for calls and texts made between April 25th and May 8th.
Customers won’t need to do anything in order to receive the credits, they’ll happen automatically.
We will continue to monitor the situation after the 8th of May.
If you have any questions about this, get in contact via Twitter using @ThreeUK or post any questions below.