When we hear from unhappy customers about the experiences they’ve had with our customer services set-up they often offer us the same diagnosis and solution – the problem is India, bring the call centre back to the UK.
Indeed, it’s an argument that’s been raised more than once on this blog.
I wanted Read More.
Last week I was lucky enough to get along to the 3 New Year Meet Up, an event organised in conjunction with the guys over at 3mobilebuzz.
It was a great opportunity for me to meet and talk to customers, bloggers, and mobile enthusiasts. As well as discussing their thoughts on our Read More.
The performance of smartphones on the UK’s 3G networks is beginning to generate significant media attention. Issues such as network coverage and the role of data-intensive devices in stretching capacity to the limit are getting plenty of focus.
The BBC’s flagship Radio 4 Today programme ran a story last week talking Read More.
Johanna.
A social media junkie, who regularly tweets, updates and checks-in. An art lover, with a secret ambition to join the circus and fly the trapeze.
Nicki.
Bubbly, outgoing Facebooker. Music luving, festival going, glowsticking, clubber trying to deal with early 30s in an absolutely fabulous way!
Lauren.
A social media addict who loves to check-in, update & share. Loves ‘tashes and teapots, together if possible.
Ros.
In no particular order; strawberry blonde, slightly eccentric, Facebooker, music lover, cake eater, old movie connoisseur, dedicated follower of fashion.
Ellie.
Data hobbit, true crime blogger, Game of Thrones enthusiast.
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