A brief update from me on the My3 disruption.
As I mentioned in my last post, we worked through the weekend to fix what we believed was at the root of the problem. While this served to stabilise My3 for a time, further issues have emerged today that we are still looking Read More.
Across the weekend we experienced intermittent issues with My3. This meant that some Mobile Broadband and MiFi customers wouldn’t have been able to access the My3 service via their dongles – I’m sorry if you’re one of the customers that was affected by this. We worked hard over the weekend Read More.
Following on from my last post about the problems we’ve had with My3 I’m pleased to say it looks like we’ve got to the bottom of the issue. Once again, I apologise for the periods over the last week or so, and over the weekend, when it wasn’t available.
We’re continuing to Read More.
What a difference a year makes. 2009 saw an explosion in the number of you using the internet on your mobile. Facebook is currently our most popular mobile website, and Twitter isn’t far behind – so many more of you have indulged in a bit of Poking or Tweeting on your Read More.
You might have noticed that we’re having a few problems with My3 at the moment, and will continue to for the next few days. For those of you that have been trying to access it to top-up or just check in on your account and haven’t been able to, we’re really Read More.